Cancellation Policy

Eligibility for Cancellation
Orders may be cancelled free of charge within 24 hours of purchase or anytime before shipment.

Cancellation Process
To cancel an order, contact our customer service team by email at help@harboroutlet.sho p or call +1 (313) 762 6529.

Fees
No cancellation fees will apply if the request is made before shipment.

Refunds
Refunds for cancelled orders will be processed within 5–7 business days back to the original method of payment.

Exceptions
Orders that have already shipped cannot be cancelled. Customers may instead request a return after delivery under our Returns & Refunds Policy.

Contact form